Privacy Policy

Data Controller: Argent FM Limited (‘Argent’)

Policy
Argent may from time to time collect, hold, and process personal information (for the purposes stated below). It will not share this information with 3rd parties or any other party that is not relevant to the services provided by Argent. Exemptions to this policy under the Data Protection Act, 1998 (DPA, 98), may apply.

How we use your information
Argent will only use the information that we collect through discussions, emails, and letters or via our website, for the following purposes: to provide information on the services we provide; administration of job applications and current or former employees.

Logging visitor information using Cookies
Argent may collect and store standard Internet log information whenever someone visits its website and its various webpages. It does this through the use of cookies and for the purpose of analysing web page activity only. No personal information is collected. If you wish to delete cookies that are already on your computer, please refer to the instructions for your computer’s file management software to locate the file or directory that stores cookies. Please look for Google Analytics cookie files named ‘__utma’, ‘__utmb’, ‘__utmc’, ‘__utmz’, and a font size cookie file named ‘ArgentFontSizes’. Taking part in surveys From time to time Argent may conduct surveys for example; in order to gauge customer satisfaction. The results of these surveys will be for Argent’s business administration purposes only and will not be shared with any other party.

Complaints
Argent strives to meet the highest standards when collecting and using personal information. For this reason, it takes any complaints that are received about this very seriously. Argent encourages people to bring any concerns to its attention if they think that the collection or use of information is unfair, misleading or inappropriate.

Disclosure of personal information
Individuals can find out if Argent holds any personal information by making a ‘subject access request’ under the DPA, 98. If information is held about you it will: give you a description of the information; tell you why Argent is holding it; tell you who it may be disclosed to; and let you have a copy of the information in an intelligible form. If you wish to make a request to Argent for any personal information it may hold, you will need to put the request in writing addressing it to our Data Protection Officer at the address below. If you agree and once identification has been confirmed (in-line with the DPA, 98) Argent will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If Argent holds information about you, you can ask us to correct any mistakes by, once again, contacting the Data Protection Officer.

Links to other websites
This privacy notice does not cover any links to other organisations that Argent may add to its website. You are strongly advised to read the privacy notices of these organisations. How to contact us Please use the contact form on this website to contact us.